Shipping and Returns Policy
Shipping Policy
At Up in Smoke Perth, we offer fast and reliable shipping to all Australian customers. Orders are processed within 1-3 business days, and we provide tracking information so you can monitor your shipment. Shipping fees will depend on the weight and destination of the order, and we offer free shipping for orders over $200.
Returns Policy
We take pride in providing high-quality smoke products, and we want you to be satisfied with your purchase. If you receive a defective or damaged product, please contact us within 24 hours of receipt, and we will arrange for a replacement. Please note that returns must be in their original packaging and unused condition. Shipping fees for returns will be the responsibility of the customer, unless the product is defective or damaged.